Questions, answered.

No. Pick a slot and an address; that's the whole booking. Our executive counts and weighs everything with you at the door.

Message us on WhatsApp, or use the app. Both show the pickup windows we can actually serve.

We message you before the slot to confirm the clothes are ready, and call if we don't hear back. If you need to move the slot, just tell us — no charge.

Yes. Doorstep pickup and delivery are free across our service area.

Everyday laundry is priced by weight and special garments by the piece. At pickup you hear a price range; the exact bill is confirmed after sorting at the workshop and never goes above the range without your approval.

Because a bag of clothes can hold surprises — a silk kurta in the wash pile, a coat that needs dry-cleaning. The range covers that honestly; most orders come in at or below the bottom of it.

In the app any time after the bill is confirmed, by UPI at delivery (scan the QR on the executive's phone), or in cash. Nothing is due until your order is delivered.

Per-kg services have a small minimum weight per order. The executive will tell you at pickup if your order is below it.

Standard turnaround is 2–3 days. Ironing-only is usually next day; dry-cleaning takes up to 72 hours. We give you the exact date at pickup — and we keep it.

If we deliver after the promised date for reasons within our control, your next order is 15% off, automatically.

You choose the delivery window, and you can move it in the app until a few hours before. Every handover uses a one-time code, so the order is only released to you or someone you give the code to.

Sometimes, when the route allows. Nothing is payable on a partial delivery; you pay when the last item is handed over.

Yes. Sarees are washed, rolled and polished in-house by our own specialists. Silks, suits and heavy embroidered wear are dry-cleaned with fabric-safe care.

Tell the executive at pickup and we pre-treat. Most stains come out; set-in or old stains sometimes won't, and we'll tell you rather than damage the fabric trying.

It's rare, and every item is recorded at pickup and delivery. Tell us within 48 hours and we'll repair, replace or compensate as set out in our terms.

Loads are sorted by fabric and colour; delicates and sarees are handled separately. Your items are tagged to your order from pickup to handover.

We're live across Kompally, Suchitra, Yapral, Gajularamaram, Alwal and Quthbullapur, with more of north Hyderabad coming soon. Check your pincode on the areas page to be sure.

No — WhatsApp is enough. The app adds live tracking, your bills and receipts, a wallet for credits, and lets you move delivery slots yourself.

Only our team. Specialist partners who handle some dry-cleaning receive garments with an order tag, never your name, number or address.