We ring the bell.
Choose a slot and we arrive inside it. Your clothes go into our bag, tagged with your name.
You choose a slot. We collect from your door, wash and press everything, and bring it back folded.
Choose a slot and we arrive inside it. Your clothes go into our bag, tagged with your name.
Whites with whites, delicates on their own. Nothing shares a drum that shouldn’t.
Every piece gets a last look before it’s stacked.
Pick the outlet closest to you and we’ll book your pickup with them. Not sure which one? Share your location and we’ll point you to it.
Your location stays in your browser. We don’t collect it.
Taking pickups
Taking pickups
Taking pickups
Positions drawn to scale, not a street map. Choose a location to see it on Google Maps.
The latest from Instagram, Facebook, Google and WhatsApp.
Tell us where and when. We call to confirm the slot before anyone knocks.
Download it on your phone and book from there.
You get a reference number straight away. We call the number you gave before the slot to confirm, and the rider counts your clothes at the door. You can also message us on WhatsApp with the reference.
The one closest to your address. Tap “Use my location” to see which that is. If you’re not sure, choose “Not sure” and we’ll assign one when we reply.
It depends on what you send. At your door we count and weigh everything and tell you a price range before we take anything. The exact bill comes after sorting and never goes above the range without your OK. See pricing
Yes. Message us in the same chat and we’ll move it.
We pick up within 3 km of our Kowkur, Suchitra and Yapral outlets. Tap “Use my location” above to check, or put your address in the form and we’ll tell you plainly if it’s outside our area.
Legal
How to ask us to delete your account and personal data, and what happens next.
You can ask JustLaundry (“Just Laundry”) to delete your account and the personal data we hold about you at any time. This covers our app, website and WhatsApp channel.
To protect you, we confirm the request with a one-time code on your registered mobile number before deleting anything.
Within 30 days of confirming: your name, mobile number, email, saved addresses and map pins, garment preferences, your login, offer and referral codes, reviews you wrote (taken off our website and app), and our WhatsApp message history with you.
Bills and payment records, as Indian tax law (GST) requires us to keep accounts for at least six years. These keep only what the law needs. If you have an order in progress or an open claim, we finish it first, then delete. Totals we use for planning (for example, how many orders an area had) keep no names or numbers.
Messages you exchanged with us on WhatsApp are also held by WhatsApp (Meta) under its own privacy policy. You can delete the chat on your phone at any time.
We confirm by WhatsApp or email once your data is deleted. Questions: ops@justlaundry.in.